Last modified November 1, 2012
Depending on your use of the Twyxter Services, we collect both Personal Information and Non-Identifiable Information that you submit to us voluntarily through the Twyxter Services. Certain aspects of the Twyxter Services may be accessed by non-registered users (“Visitors”). If you become a registered user (“User”) of the Twyxter Services, we will collect information that you submit in the process of creating or editing your User account and User profile. For example, our registration and login process may require you to provide us with your name, a valid email address and a password of your choice. If you access the Twyxter Services through a mobile device, we may also collect your mobile phone number as part of your registration information. When you personalize your profile and use the features of the Twyxter Services, we will collect any information you voluntarily provide, and we may also request optional information to support your use of the Twyxter Services, including such Non-Identifiable Information as your gender and other demographic information. We also collect information from Users in the form of the content that you choose to submit during your use of the Twyxter Services.
Personally Identifiable Information
Non-Personally Identifiable Information
Non-personally identifiable information is information that by itself cannot be used to identify or contact you, such as demographic information (like age, profession or gender). Non-personally identifiable information may also include Visitor and User IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Twyxter Services.
Using the Twyxter Services.
Visitors who wish to subscribe to communications related to the Twyxter Services (“Subscribers”) must “opt-in” to receive such communications. If you “opt-in” and elect to subscribe to such communications, you will be required to provide us with certain information, such as your name and email address, in order for us to communicate with you.
In order to access certain aspects of the Twyxter Services and/or upload content to the Twyxter Services, you must first complete certain steps to become a User with permission to access certain secure areas of the Twyxter Services. During these steps, you will be required to provide us with information (including personally identifiable information) such as name, company, department, postal address, email address and phone number. This information is necessary for our provision of the Twyxter Services and is also used to help us understand who uses the Twyxter Services, to improve the Twyxter Services, and/or to contact Users about the Twyxter Services.
Files, Cookies and Action Tags.
“Log files” record data such as Visitor and User IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Twyxter Services. This information may be used to analyze trends, to administer the Twyxter Services, to monitor the use of the Twyxter Services, and to gather general demographic information. We may link this information to personally identifiable information for these and other purposes such as personalizing your experience on the Twyxter Services and evaluating the Twyxter Services in general.
"Action tags," also known as web beacons or gif tags, are a web technology used to help track web site usage information, such as how many times a specific page has been viewed. Action tags are invisible to you, and any portion of the Twyxter Services, including email sent by us or on our behalf, may contain action tags.
By using cookies and action tags together, we are able to gain valuable information to improve the Twyxter Services and measure the effectiveness of our various communications and marketing campaigns. We do not disclose any of your personally identifiable information to our advertising partners.
We are committed to protecting the privacy of children. The Twyxter Services is not designed for or directed to children under the age of 13. We do not collect personally identifiable information from any person we actually know is under the age of 13.
In general, both the Personal Information and Non-Identifiable Information you submit to us is used to provide you access to the Twyxter Services, to process your transactions and interactions when using the Twyxter Services, to help us understand who uses the Twyxter Services, to improve the Twyxter Services, to contact you for customer service or for market research purposes, to better tailor the features, performance, and support of the Twyxter Services, and to offer you additional information, opportunities, promotions and functionality from us or our partners. For example, we may use and display your full name and email address when you send an email notification to another User through the Twyxter Services.
If you register to become a User, we may use your information to send you a welcoming email that may confirm your user name and password. If you “opt-in” and become a User of the Twyxter Services, become a Subscriber or request information from Twyxter, we may contact you in conjunction with your use of the Twyxter Services, send you electronic newsletters, contact you about Twyxter’s products, services, information and news that may be of interest to you, and provide you with targeted feedback. We may also contact you about voluntarily participating in surveys or other research to help us to meet the needs of Visitors and Users of the Twyxter Services and to better understand the needs of the markets we serve. If you no longer desire to receive some or all of these communications, we will provide you with the option to change your preferences. Note that, if you have registered as a User of the Twyxter Services, you will not be able to stop certain types of communications unless you choose to cancel your User Account, in which event you will no longer be able to enjoy the access privileges and functionality that we grant to Users.
In addition, if you identify yourself to us by sending us an email with questions or comments, we may use your information (including personally identifiable information) to respond to your questions or comments, and we may file your questions or comments for future reference. We may also use the information collected to send you important service announcements and updates regarding the Twyxter Services or, if you are a Subscriber or User, about your account status. As long as you are registered as a User, you will not be able to unsubscribe from these service announcements and updates as they contain important information relevant to your use of the Twyxter Services.
We may also use the information gathered on the Twyxter Services to perform statistical analysis of Visitor and User behavior or to evaluate and improve our Twyxter Services. We may link some of this information to personally identifiable information for internal purposes only or to improve your experience with the Twyxter Services.
Laws and Legal Rights.
We may disclose your information (including personally identifiable information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process, or that we should do so when we have reason to believe that disclosing this information is necessary to protect the safety and/or security of our Users, Twyxter or the general public.
Third Parties Generally.
We may provide to third parties information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other Visitors and Users of the Twyxter Services. For example, we might inform third parties regarding the number of unique users who visit the Twyxter Services or the demographic breakdown of Users of the Twyxter Services. The third parties to which we may provide this information may include potential or actual providers of advertising products or services (including vendors and web site tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.
Twyxter has relationships with various companies, organizations and other entities that provide Twyxter with some consideration in exchange for granting certain individuals and groups of individuals access to non-public areas of the Twyxter Services. In service to such companies, organizations and other entities (collectively “Sponsors”) we offer the privileges of becoming Users of the Twyxter Services to specific individuals and groups of individuals who have specifically been designated by their sponsoring organization. If your ability to use of certain aspects of the Twyxter Services has been provided to you expressly in conjunction with a Sponsor, we may from time to time provide all or some of your User Data to your Sponsor. In general, any User Data that we provide to your Sponsor will be aggregated with similar information collected from other non-registered and registered users who are also associated with your Sponsor. From time to time and at our sole discretion, we may also share your specific User Data with your Sponsor in a detailed, or non-aggregated, form. Typically, we will only share this individual level User Data with your Sponsor when we believe it is in the best interest of the Sponsor’s other registered Users and/or when it is needed by your Sponsor to insure that they can properly administer the Account privileges that are provided at their discretion and through their role as Sponsor.
The information we collect when using the Twyxter Services is stored in secure operating environments that are not made generally available to the public. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot ensure the security of any information you provide, and you do so at your own risk. Once we receive your transmission, we will make reasonable efforts to ensure its security on our systems.
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back-up our systems to protect information from inadvertent loss means that a copy of your personally identifiable information may exist in a non-erasable form that will be difficult or impossible for us to locate. We promise that promptly after receiving your request, all personally identifiable information stored in databases we actively use and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as reasonably practicable.
By postal mail or courier:
Customer Care –
USING THE TWYXTER SERV
Copyright 2012 Twyxter, Inc. All rights reserved. Twyxter is a trademark of Twyxter, Inc.